About the Book:
"Total Quality Management – An Integrated Approach" by Dr. Kiran is an exhaustive resource that provides a comprehensive understanding of Total Quality Management (TQM) principles and practices. The book is designed to cater to the needs of students and practicing engineers, providing a detailed explanation of the latest developments in quality concepts. It covers a wide range of topics, including the systems approach to management, decision theory, quality function deployment, and statistical quality control. The book also emphasizes the importance of fundamentals of statistics and relates traditional industrial engineering techniques to modern concepts of Kaizen and DFSS. With several case studies and illustrations based on the author's experience, this book is an invaluable resource for anyone seeking to understand the integrated approach to Total Quality Management.
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Contents:
1.TQM – An Overview2. Evolution of TQM 3. Quality Gurus 4. Leadership and TQM 5. Scientific Management 6. System
Approach to Management Theory 7. Strategic Planning 8. Cost of Quality 9. Organisation
for TQM 10. Customer Satisfaction 11. Total Employee
Involvement 12. Supplier Partnership 13. Total Productive
Maintenance 14. Quality Awards 15. Quality Circles 16. Fundamentals of Statistics – Part I 17. Fundamentals
of Statistics – Part II 18. Process Capability 19. Inward
Inspection 20. Seven Traditional Tools of TQM 21. The Seven
Modern Tools of TQM 22. Kaizen and Continuous Improvement 23. 5
S 24. Six Sigma 25. Terminology used in Japanese Management
Practices 26. Failure Modes and Effects Analysis 27. Reliability
Engineering 28. Business Process Reengineering 29. Benchmarking 30. Quality Function Deployment 31. Quality Loss Function 32. Design
for Quality 33. Value Engineering 34. ISO 9000 Quality Systems 35. ISO 14000 Quality Systems |
About the Author:
Prof. D. R. Kiran, B.Sc., B.E., M.Sc. (Eng.), (Ph.D.), FIE(I), FIIProdE, FIIPlantE,
FITTE, FISNT, has a rich practical experience of forty years both in industry
and academy. Starting his career in 1968 with Larsen & Toubro, he held top
positions like Manager of Rallifan (CF division), World Bank Adviser/Instructor
for Transport Managers in Tanzania and the Principal of PMR Institute of
Technology, Chennai.He started his academic career in 1979, and taught subjects
like Total QualityManagement, Professional Ethics and Maintenance Engineering Management
at B.E. level. He has been the national Council member of National Institute
for Quality and Reliability, which has been nominated by the Quality Council of
India to be the nodal point for the ZED Cell program initiated by the
Government of India. His active participation in NIQR activities helped him in
organizing and participating in quality conventions and quality related
seminars. This provided the inspiration for him in planning for an integrated
book on quality management covering all quality related topics and this
holistic approach is expected to be of immense help to the students as well as
the practicing engineers.
In recognition of his services in the field of engineering
education, he was presented with the coveted Bharat Excellence Award and Gold
Medal for Excellence in Education in New Delhi in 2006. He is listed as an
International Expert in Industrial Engineering and Management in the
International Directory of Experts and Expertise. He is nominated for the post
of Honorary Deputy Director General in India for International Biographical Center.
Earlier during the eighties, he was introduced to Dr. Julius Nyerere,
the then President of Tanzania as a Pioneer of Work Study in that country. He
was one among few nonpolitical foreigners to be interviewed by the government
newspaper of Tanzania.
He has authored two more books, one on Professional Ethics and
Human Values published by McGraw Hill (India) and another on Maintenance
Engineering and Management - Precepts and Practices published by BS
Publications.
He has published 23 papers
in professional journals and seminar proceedings and was the Chief Guest in
several Technical Meets. He was the Organizing Secretary for the successful
29th Production Convention of the Institution of Engineers held in August 2014.
He is the National Vice-President of IIPlantE, as well as Vice Chairman, Past Chairman,
Secretary etc. of several professional associations like IIProductionE,
IIPlantE, Chartered Inst. of Transport, NIQR and ISNT. He was responsible for
the establishments of several student chapters for IIProdE and NIQR. He is
widely traveled having visited over 30 countries and is a philanthropist. |
