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Book Details
Key Account Management in Financial Services: Tools & Techniques for Building Strong Relationships With Major Clients
Author(s) :Peter Cheverton, Tim Hughes
ISBN
:
9788175545304
Name
:
Key Account Management in Financial Services: Tools & Techniques for Building Strong Relationships With Major Clients
Price
:
695.00
Author/s
:
Peter Cheverton, Tim Hughes
Type
:
Text Book
Pages
:
329
Year of Publication
:
2010
Publisher
:
Kogan Page/BSP Books
Binding
:
Paperback
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About the Book
This Book is for Sale in Andhra Pradesh Only
Contents
Part I
Defining Key Account Management in Financial Services
,
Part II
The Customer Perspective
, Part III
Preparing for Key Account Management
, Part IV
Identifying Key Accounts
, Part V
Entry Strategies
, Part VI
Meeting the Customer’s Needs
, Part VII
Keeping on Track
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